Employee retention is increasingly important to businesses both large and small. With low unemployment rates, companies are competing for both attracting and retaining top talent. It costs an average of 33% of an employee’s salary to find a replacement, and it can increase to 50% when…
Always consider the customer experience. Making your on-boarding process as painless as possible means greater customer satisfaction and potentially customer referrals. An important process is communicating timelines to meet your customer’s expectations. How to Meet Team Deadlines Set reasonable time frames and deadlines for your team…
One of the biggest challenges for new and growing companies is managing their working capital. Businesses with slow paying customers can struggle to build enough working capital to build assets as the company grows. One method to help with this issue is through working capital financing.…
Start-ups are a hot topic these days, with many small players having rocketed to the top of the marketplace in the past couple of decades. Here are the foundational elements you need to turn a good idea into a viable business. Foundation Elements of Starting a…
Business to business sales techniques are different than selling to consumers. First, you are more likely to reach a gatekeeper or lower-level manager. The first challenge is catching your prospect at the right time. For cold calling, the best times to call are the first hour of…
What is Inc. 5000? The list represents a unique look at the most successful companies within the independent small business segment. Microsoft, Dell, Pandora, LinkedIn, Yelp, Zillow, and many other well-known names were all former honorees. Eligibility for honoree consideration is reliant on revenue and growth.…
Hiring top talent is important, especially in a competitive market that is short on skilled laborers. Equally important is retaining top talent and engaging top talent. Motivating your employees starts at the top and pervades company culture. When 1 in 3 “high potential” employees admit putting…
What can I do to ensure my business finishes the year the strongest it can? – Everybody’s looking at where they are. We’re past the first half of the year getting ready for a strong close. Look at what you’re doing well. Focus on that first…
There is increasing speculation of an impending recession due to the trade war between America and China, Federal Reserve rates lowering, and an inverted yield curve. But what does all this mean to the common small business owner, and what preparation can foresight provide entrepreneurs? Is…
This is Part 3 of a Business Essentials Series: Part 1 | Part 2 Love it or hate it, networking is essential for small business owners. The end goal is business growth. Networking does not have to start at a trade show or event, and networking…